The kztransfers.com website, hereinafter referred as KZ Transfers, provides transportation services.
These terms and conditions together with the information available during the booking process constitute the agreement between KZ Transfers and the customer.
Please read these general terms and conditions carefully before making your booking.
To make your booking online you must choose one of the available forms on the website, the first one located on the home page and the second through the "Reserve your Transfer" button.
In order to complete the booking you must carefully follow the indications provided during the process.
At the end of the process the voucher corresponding to your booking will be available for download. The voucher will also be sent to your email. Be sure to take the voucher with you on the scheduled day to deliver to the driver.
The prices in Suiss Franc visible on the website is only for information, the service payments are made in Euros.
Prices can change without notice.
You can pay your reservation in two ways:
PayPal - You can pay by PayPal (through your account or credit card) at the end of the booking process, following the instructions on the website. Payment is made directly on the PayPal website and at no time will your credit card or other payment details be requested on the KZ Transfers website. The payment through this method implies an increase of 3.4% in the services value, and refers to the fee charged by PayPal.
myPOS - You can pay by myPOS(through credit card) at the end of the booking process, following the instructions on the website. Payment is made directly on the myPOS website and at no time will your credit card or other payment details be requested on the KZ Transfers website.
CANCELLATIONS AND CHANGES:
Cancellations - Service cancellations must be made up to 24 hours before the scheduled service time.
Changes to the Service - The requests to change a scheduled service must be made by email to firstname.lastname@example.org. The rescheduling of the service will be carried out in the best possible way according to the availability of the drivers and Vehicles.
For cancellations or changes, the client must indicate the number of the booking voucher.
Extra requests must be made during the reservation process, in the fields marked for this purpose.
If you need a child or baby seat, you must indicate in the marked fields.
In sporadic situations and for reasons beyond us, such as atmospheric conditions, accidents, etc., delays may occur. KZ Transfers can not be held responsible for these delays as they result from situations beyond our control.
However if there is a delay, the customer will be contacted by phone.
We reserve the right to refuse service to visibly altered persons, under the influence of alcohol, drugs or any other form that may endanger the provision of the service and the safety of passengers or vehicles.
It is not allowed to smoke or consume alcohol in the vehicles.